Franchise Times recently spoke with Laura for their article on “Legal landmines operators can avoid.” Here’s a quick peak at what she had to say:
New franchisors should consider feedback from franchisees invaluable, especially on training. You might know your business very well, but teaching it to someone else is a completely different gift,” she said.
“If certain things aren’t clear and they’re still wondering about that, that’s gold to a new franchisor, if they use it. If they care, assuming they care. I fire clients who don’t care.”
To read the rest, visit Franchise Times!
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